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FAQ – Frequently Asked Questions
1. What are Hermozia fragrances?
Home fragrances manufactured in Spain under IFRA regulations, inspired by the Andalusian coast. Choose from high-quality sprays, reed diffusers, or scented pendants.
How do you use sprays?
Always spray from a distance of 30 cm from any surface. Do not apply directly to the car dashboard or furniture. Use in well-ventilated areas. Keep out of reach of children!
How are mikados used?
Insert the sticks into the jar and turn them occasionally to intensify the aroma. Also, keep out of reach of children.
Are the products safe?
Yes, they comply with European and IFRA regulations. Avoid contact with eyes and skin. Always keep out of reach of children.
Where can I try fragrances before buying?
Ask at participating stores or accommodations, or check out the points of sale through our contact page.
What is the delivery time?
We ship within 1 business day. Delivery within Spain: 2 to 4 business days.
Can I return the products?
Sprays,
Used mikados or machines: Returns are not accepted.
Refills
open: No returns accepted.
Machines
unused and in its original box: Return possible within 14 days.
Pendants
Unopened: Return possible within 14 days.